Frequently Asked Questions
What makes FixBee different?
FixBee stands out by offering a seamless, stress-free experience for homeowners in search of reliable, trustworthy service pros. Every professional in our network is carefully screened, with their licenses and insurance fully verified, so you can have peace of mind knowing your home is in the best hands.
How does FixBee compare to other home service websites?
At FixBee, we believe our experience stands above the rest because we exclusively partner with experienced, 5-star rated professionals. Our focus is on delivering top-quality service by working with experts you can trust to get the job done right.
How does FixBee pick companies to suggest?
FixBee follows a rigorous vetting process to guarantee that we recommend only the best and most reliable service providers. Beyond verifying licenses and insurance, we take the extra step of conducting in-depth interviews with business owners, exploring their company history and practices. This ensures a proven track record of success and satisfied customers, giving you confidence in every recommendation.
Do providers pay to be listed on FixBee?
Providers do not pay for their listing on FixBee, however they do pay a small commission for customers they acquire through FixBee.
Why do you need my zip code?
We ask for your zip code to connect you with a personalized list of service providers in your area. This ensures that you receive accurate availability information based on your location.
Can’t find the service you’re looking for?
If you can't find the service you're looking for on FixBee, please let us know! We are constantly expanding our network of service providers and would love to hear your suggestions on what services you would like to see added.
Can I be listed on FixBee?
If you are a qualified and trustworthy home service professional, we would love to have you on FixBee! Go to our for professionals page to get started. Visit pro.fixbee.com
Is there a fee for using your website to find home service professionals?
No, there is no fee for using our website to find home service professionals. We make money by charging professionals a small commission for customers they acquire through FixBee.
How do I pay for services provided by a professional?
Payment is made directly to the professional after the service has been completed. Some professionals may require a deposit or partial payment upfront.
Do you offer any guarantees for the services provided by your professionals?
We do not provide guarantees for the services provided by our professionals. However, we do ensure that they are qualified, licensed and verified to perform the services they offer.
How do I book a service with a professional?
Once you have found a professional that you would like to work with, you can call them directly or submit an online form to book directly with the provider.
Can I book a provider through FixBee?
No, we do not facilitate booking through our platform. We believe that it is best for customers to discuss their needs directly with providers to ensure that they receive the best service possible.
Does FixBee collect personal information from customers?
We do information about your project and the property address. We believe in protecting our customers' privacy and only facilitate contact between customers and providers. When submitting your information to a professional your contact information does pass through our system directly to the professional, but we do not use or share your information in any other way. Our privacy policy outlines our data policies.